The following document serves to inform the users of the rights, responsibilities, conditions, procedures, etc.
that must be complied to when accessing and using our website and BusinessOn Communication’s Glosign services.
1. This document is accessible to all visitors and users of our service and we make it our duty to ensure its availability
throughout the website as well as other communicative mediums that we employ. All users of our service are subject to the following terms and conditions
consent prior to using the service.
2. Changes can be made to the terms if deemed necessary and will be made within legal boundaries.
We will inform users 7 days prior to the changes taking effect on the Notice Page, etc. if changes should be made.
If the changes serve to the disadvantage of users, we will inform of the changes 15 days prior to the effective date via
email, messenger, text, or other practical means of notification provided by our service (i.e.: Notice Page, etc.).
3. If you do not reach out to us during the 7 days from the date that we inform you of the upcoming changes, we will take
your nonaction as compliance. If you disapprove of the changes to be made, you can, in accordance with Term 11.1, terminate your account.
Terms not specified in the Terms of Use will be subject to relevant laws or regulations that the service has set ("Guiding Principles"). If there is conflict between the Terms of Use and the Guiding Principles, the latter will exercise greater power and thus be followed.
Page 2. Accounts 2.4 Rejection or withholding approval of Glosign ID creation
1. We can for the following reasons reject your account creation:
- If the company has deleted your account in accordance with the Terms of Use
- If you attempt to use a third party's identity, email, personal information, etc. to create an account
- If you did not enter the required information or entered false information to create an account
- If you violate any applicable law, Guiding Principles, Terms of Use, etc. that we have set for users to comply with
2. If we find that you have violated the aforementioned conditions while creating your account, consequentially, we will have your account
deleted, service use prohibited, etc.
3. We can for the following reasons withhold approval of your account creation:
- If the service's capacity to hold storage is at its limit
- If the service is undergoing technical difficulties
- If we, the company, find it necessary for financial and technological issues
1. No one other than you are authorized to use your account. Third parties' use of your account to access the service is therefore
prohibited. Further, you have to manage your password so that only you can log into the service. We may require you to pass additional
authentication steps in order to prevent unauthorized beings from using your account. If you notice any unauthorized uses of your account,
notify us via Customer Support and we will provide you with instructions to protect your account.
2. You can view and edit your personal information through the Settings Page. However, certain information (i.e.: email/ID, phone number,
etc.) that is required to access and use the service may not be changed and if it be changed, you may have to undergo additional
self-authentication steps. You can therefore make changes to your information by yourself or request for modification by contacting us via
email or the Customer Support Page.
3. We will not be responsible for any disadvantages incurred due to your decision to not update your personal information.
Page 3. Service use 3.6 What we provide you with, changes in services, etc.
1. We provide you with tools essential to electronic contracts such as electronic signatures, etc.
You can access the services by accessing our website.
2. We provide you with new versions of software updates to better your experience of our service.
3. We can directly send you notices regarding service use, operational changes, advertisements, etc. to your email or
via the Notice Page to better your experience of our service.
4. Notify us via the Customer Support Page of any systemic errors, etc. you find while using the service.
5. If you connect to your mobile carrier network while using the service instead of Wi-Fi,
you may be charged additional data fees. You will be responsible for the fees incurred while using our service.
For more information on this issue, we recommend that you contact the mobile carrier that you are registered to.
1. You can freely use our service under the premises that you don't misuse our service as stated below:
- You cannot engage in any actions that disturb service operation or access the service in ways in which we have not stated.
- You cannot collect, use, distribute, exploit another user's personal information to third parties for profits, or
engage in any actions that violate the law or public order (i.e.: copyright infringements, expose obscene or false information about
the company, third parties, etc.).
- You are prohibited from copying, editing, distributing, selling, leasing, bequeathing, providing as collateral, or allowing unauthorized
use of the service or parts of the software. Further, any attempts at reverse engineering, extracting the source code, reproducing,
disassembling, duplicating, altering, etc. are strictly prohibited.
2. You cannot bequeath, transfer, or provide as collateral your service use rights or relevant contracts made with our service to a third party.
3. If you violate the relevant laws, company's terms and regulations, we can investigate into your actions, etc., permanantly or temporarily delete
your posts, etc., pause or stop your use of the service, and/or prohibit re-registration.
4. If you have no record of signing in or accessing the service during the period set by relevant laws and regulations, we can discard or separately
store your information after notifying you via email, SMS, messenger, or other effective means to the registered email address or phone number.
If any mandatory information required for the service use lacks thereby, the service agreement may be terminated.
1. The legitimate holder owns intellectual property including copyright of all uploaded documents.
2. The company owns Intellectual property including copyright of the service and its contents, etc.
1. We provide both free and paid services.
2. If you are using our paid services, we require that the payment be made prior to providing the service.
We accept payment by credit card, transfer, etc. and depending on which type of paid services you decide to use, the payment method may differ.
If you are subscribed to a monthly plan and wish to cancel the membership, you are required to stop all use of our service and
request cancellation of the plan.
3. We can request for your additional information required to process payment and you must provide accurate information
during this process.
4. If you did not use the credits of your plan within the 7 days of your purchase, you can get a full refund,
However, depending on how the refund is processed, fees may occur. If you have been using a free service, then you are exempt from fees.
5. If you did not use the credits of your plan but 7 days have passed since your purchase, you cannot get a refund.
6. The following are exceptions to the standard protocol on refund wherein full refund is granted:
- If you purchased a plan but have not used any of the credits
- If there was a service incident or despite the minimum requirements that the company set forth for users having been met,
due to the fault on our side, you have not been able to use the service
- If the paid service has not been provided
- If there is a striking discrepency between what has been said to be provided (advertisements, website, etc.)
and what is actually provided
- If you cannot use the service due to a systemic error
7. In the case of an overcharge or a full refund, the payment will be refunded in the same way that you originally paid for the plan.
However, if refund is impossible in the original payment method or partial refund is necessary due to the decision to pause use of the service,
refund will take place in other viable methods that we set. Refund will be processed within 7 days of your request.
1. We can completely or partially change the service if we feel it operationally and technologically necessary.
We will not be responsible for the disadvantages that you may face if we decide to temporarily pause the service for rightful reasons.
2. We can notify you of our decision to temporarily pause the service to run tests on a regular and nonregular basis for security, operational reasons, etc.
We will not be responsible for the disadvantages that you may face if we decide to temporarily pause the service for rightful reasons.
1. You can always request for cancellation of your service agreement on our website menu and upon request,
we will make it our priority to process the request in accordance with company regulations.
2. Once your service agreement has been cancelled, all information will be permanantly deleted and impossible to recover.
However, information will not be deleted if one of the following applies:
1) If the contract are signed and complete, the contract and its relevant information
cannot be deleted unless all participants, both drafter and recipient agree on its deletion, the contract
can be deleted)
2) If we have to retain your information in accordance with relevant laws and the company's Privacy Policy
3. Paid services are terminated and refunds are made upon your request and our procession of the request.
However, if stated otherwise by the termination terms of paid services, then those terms will override the standard procedure.
4. Once you have made the decision to delete your account, you cannot re-register to the service using the same email for the next 5 years.
1. We prioritize the protection and secure procession of your personal information. To do so, we only process
personal information within the areas that have been consented by you. We never provide personal information to third parties
unless under legal obligations or if you have given exceptional consent.
2. We will not disclose any work-related information that have been attained during your service use during and after
your time on our platform (deletion of account) without consent to third parties or to serve our purposes.
However, exceptions follow in cases in which the information is already public, or is to be forcibly public due to legal obligations or the request of supervisory authority, etc.
1. We do not make any guarantees that are not listed in the Terms & Conditions or beyond the legal boundaries. In addition, we do not guarantee the reliability and accuracy of information, data, facts, etc. exchanged on the service platform by users and will not be held accountable for any damages that may occur.
2. We will compensate for damages in accordance with the Terms and Conditions and legal boundaries if users suffer damage due to our faultiness or negligence. We are not liable for indirect, extraordinary, consequential, disciplinary, and punitive damages that go beyond legal boundaries. Further, we are not responsible for the following damages listed below:
- Caused by natural disasters or equivalent force majeure
- Caused by fault on the user’s end while using the service
- Personal damage that is self-incurred during service use or contract process
- Caused by a third party illegally accessing or using the company's server
- Caused by a third party interfering with the transmission to or from the company server
- Caused by a third party transmitting or distributing malicious programs
- Personal damage that is incurred by the omission, destruction of data or defamation by a third party
- Caused by reasons that we have not intended or have no accountability for
We value active exchange and feedback from our users. Visit our Support Center to suggest, comment, etc. on any features of our service. We can on our part, send you any updates via your registered email, phone number, electronic messages provided on our platform, notification pop-ups, and other practical means of delivery possible. Further, we will make sure to have the notice on the changes up for at least 3 days on our Notice Page, and effectiveness will take place following the regulations.
4.15 Dispute resolutionThe Terms and Conditions have been devised in accordance with the Korean law. Ergo, if any dispute arises between us and users, we will endeavor to resolve the dispute in a cordial and reasonable manner. Nevertheless, if the dispute fails to be resolved, the court will have jurisdiction over the issue and will be legally handled.
Notice date : 2022/08/31
Effective date : 2022/10/01
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